Last Updated: July 25, 2025
Thank you for shopping with us. This Shipping Policy provides information about how orders are processed, dispatched, and delivered. Please review the details below before completing your purchase.
1. Order Processing
Orders are generally prepared and shipped within approximately 3 business days after the purchase has been confirmed.
During this processing period, we will complete the following steps:
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Payment verification
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Product inspection and quality checks
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Secure packaging
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Transfer of the package to the designated shipping carrier
Orders placed on weekends or public holidays will begin processing on the next available business day.
2. Shipping Times & Delivery Fees
Once an order has been dispatched, standard transit generally takes 10–20 business days, depending on the destination and the operations of the local carrier.
Shipping Fee
Worldwide shipping is available at a flat rate of USD $5.99 per order.
Estimated Total Delivery Time
Taking both processing and transit into account, the estimated total delivery period is approximately 13–23 business days.
3. Delivery Delays
Shipping timeframes are provided as estimates and cannot be guaranteed.
Occasional delays may occur because of circumstances outside our control, including but not limited to:
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Customs inspections or import clearance procedures
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Courier transportation interruptions
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Carrier network delays or operational disruptions
We appreciate your patience and understanding when circumstances like these affect delivery.
4. Shipment Tracking
After your order has been dispatched, we will send a shipping confirmation email containing your tracking number.
You can use the tracking number to monitor your shipment through:
Please note that tracking information may take several business days to become active after the shipment confirmation is sent.
5. Multiple Package Shipments
Orders containing multiple products may occasionally be shipped separately from different warehouse locations.
This fulfillment method may help improve shipping efficiency and reduce overall delivery times.
When an order is divided into multiple shipments, each package will have its own tracking number and corresponding shipping confirmation email.
6. Changes to Orders
Any request to modify order details, including the shipping address, phone number, product size, color, or quantity, should be submitted as soon as possible before fulfillment begins.
For the best opportunity to make changes successfully, please contact us within 12 hours after placing your order.
Please email support@dayunxueqishop.com with:
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Your Order Number (example: 222SHOP-1118)
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The email address associated with your order
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A detailed description of the requested changes
We will make reasonable efforts to accommodate modification requests; however, changes cannot be guaranteed once an order has entered processing or shipment preparation.
7. Failed Delivery Attempts
When a carrier is unable to complete delivery, the package may be held at a nearby pickup location or post office.
Customers are encouraged to contact the local carrier directly using the tracking information to arrange another delivery attempt or package collection.
We are not responsible for packages returned due to:
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Incorrect shipping information entered at checkout
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Failure to collect the package within the carrier’s required holding period
8. Tracking & Shipment Status Questions
Temporary gaps in tracking activity can occur as packages move between different carrier facilities.
As a general guideline:
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If tracking activity has been updated within the past 7 days, the package is generally still progressing through transit.
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If there have been no tracking updates for more than 7 consecutive days, please contact our support team for assistance.
9. Lost or Stolen Packages
If your package appears to be lost following an extended period without tracking activity, please contact us so that we can initiate an investigation with the shipping carrier.
If the carrier officially confirms that the package was lost in transit, we will arrange a replacement order at no additional cost.
Important Notice
Our responsibility ends once the carrier’s tracking system confirms successful delivery to the shipping address provided at checkout.
We are not responsible for packages reported missing or stolen after delivery has been confirmed.
10. Shipping Regions & Fulfillment Locations
Shipping Availability
We currently provide shipping services worldwide.
If shipping to a particular country becomes unavailable because of carrier restrictions or logistical limitations, we will contact you directly to discuss available alternatives.
Fulfillment Locations
Orders may be dispatched from fulfillment centers located in:
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United States
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Canada
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Australia
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European Union
Some products may also be shipped directly from manufacturing or logistics partners in order to improve product availability and delivery efficiency.
11. Important Terms & Disclaimer
By placing an order through our website, you acknowledge and agree to the following conditions:
Delivery Estimates
All shipping and delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by customs authorities, courier services, weather conditions, or other circumstances beyond our control.
Customs Duties & Taxes
Customers are solely responsible for any import duties, customs fees, taxes, or related charges imposed by local government authorities. Such fees are not included in the product price or shipping cost.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout. We are not responsible for packages that are lost, delayed, or returned because of incorrect address details.
Delivered Shipments
Once the carrier’s tracking system confirms that a shipment has been successfully delivered, responsibility for the package transfers to the recipient. We are not responsible for packages that are reported missing or stolen after confirmed delivery.
Contact Us
For questions or assistance concerning shipping, please contact our customer support team at:
To help us handle your request efficiently, please include:
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Your Order Number (example: 222SHOP-1118)
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The email address used when placing the order